Terms of Service

Last updated: July 20, 2025

1. Acceptance of Terms

By accessing and using IntegraQ ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

IntegraQ is a Software-as-a-Service (SaaS) platform that provides:

• ISO training compliance management and automation
• Role-based training path assignment
• Competency gap analysis and tracking
• Audit-ready documentation generation
• Real-time progress monitoring and reporting
• Integration with existing Learning Management Systems

3. User Accounts and Registration

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Upload or transmit malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Use the Service for any illegal or unauthorized purpose
• Share account credentials with unauthorized users

5. Subscription and Payment Terms

Our Service operates on a subscription basis. By subscribing, you agree to:

• Pay all fees associated with your subscription plan
• Provide valid payment information
• Authorize recurring billing for subscription fees
• Understand that fees are non-refundable except as required by law
• Accept that subscription fees may change with 30 days' notice

6. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You retain ownership of your data. We will not access, use, or share your data except as necessary to provide the Service or as required by law. To exercise your privacy rights, please use our Privacy & Data Rights Request Form.

7. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by IntegraQ and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you upload to the Service. By uploading content, you grant us a limited license to use, store, and process your content solely for the purpose of providing the Service.

8. Service Availability and Support

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical issues or system failures
• Force majeure events
• Third-party service disruptions

We provide customer support during business hours and will respond to support requests within 24-48 hours.

9. Termination

You may terminate your account at any time by contacting us. We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.

Upon termination, your right to use the Service will cease immediately. We will retain your data for 30 days after termination, after which it will be permanently deleted unless required by law to retain it longer.

10. Disclaimers and Limitations of Liability

Disclaimer of Warranties: The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.

Limitation of Liability: In no event shall IntegraQ be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Our total liability to you for any claims arising from the use of the Service shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless IntegraQ and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service or violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall be conducted in [City, State/Country].

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: